Privacy Policy

At Bella Stayz, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or stay at our properties.

1. Information We Collect

When you book a property or interact with our website, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and payment details.
• Booking Information: Dates of stay, property selections, and guest details.
• Communication Data: Any messages or inquiries you send to us via email or through our website.

2. How We Use Your Information

We use your information for the following purposes:

• To process and manage your bookings.
• To communicate with you regarding your reservation and provide customer support.
• To improve our services and enhance your experience with us.
• To send promotional materials or newsletters if you have opted in to receive them.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep your information confidential.
• Legal Requirements: We may disclose your information when required by law or in response to legal requests.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, secure servers, and regular security audits to protect against unauthorized access.

5. Your Rights

You have the right to:

• Access and request a copy of your personal information.
• Request corrections to any inaccurate information we hold about you.
• Withdraw consent for us to process your data at any time.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you interact with our site. You can choose to accept or decline cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at +61 478 698 661 or info@bellastayz.com. 

By using our services or booking a property with us, you consent to the terms of this Privacy Policy. Thank you for choosing Bella Stayz!